Retail Assistant Manager
Company: Verizon
Location: Kalamazoo
Posted on: October 4, 2024
Job Description:
When you join VerizonYou want more out of a career. A place to
share your ideas freely even if theyre daring or different. Where
the true you can learn, grow, and thrive. At Verizon, we power and
empower how people live, work and play by connecting them to what
brings them joy. We do what we love driving innovation, creativity,
and impact in the world. Our V Team is a community of people who
anticipate, lead, and believe that listening is where learning
begins. In crisis and in celebration, we come together lifting our
communities and building trust in how we show up, everywhere &
always. Want in? Join the V Team Life.What youll be doing...You'll
inspire a sales team and create exceptional customer experiences in
one of our retail stores. In this role, youll help inspire store
teams and develop the best sales specialists by driving sales
targets to financials and store merchandising. Youll create a
superior in-store experience that will make customers feel good
about our brand and solutionsand help them to choose our wireless
products and services.
- Leading your team by resolving customer issues and assisting
with customer transactions.
- Inspiring, training, and coaching your team to deliver an
exceptional customer experience.
- Identifying selling skill gaps, then creating and implementing
development plans to help meet and exceed individual sales metrics
and assigned quotas.
- Leading store operations (i.e., analyzing staffing needs,
reporting financial and sales data, managing cash, meeting
compliance requirements, and opening trouble tickets with
Facilities/Network/IT as needed to ensure store up-time and
functionality).
- Monitoring inventory by restocking shelves with product,
maintaining device security and managing store cleanliness.
- Managing store merchandising and planogram compliance in
accordance with company expectations.
- Completing store opening and closing activities.What were
looking for...Youre a confident leader who collaborates with others
to achieve results. Youre equally good at inspiring team members
and engaging with customers. People want to be on your team. You
drive results, use good judgment, and provide feedback so your team
can develop and grow. You effectively manage multiple priorities
simultaneously, but still ensure you provide attention to every
detail - and every person.Youll need to have:
- Associates degree or two or more years of work experience.
- Three or more years of relevant work experience.
- Willingness to work evenings, weekends and holidays.
- Willingness to work additional shifts, if necessary, typically
during the summer months, November through December, and/or during
peak vacation periods.Even better if you have:
- A degree
- Demonstrated ability to drive positive results in a cohesive
environment with individual commission structure.
- Demonstrated skill in negotiation and conflict negotiation and
the ability to build trust and act as an influencer.
- Strong written and oral communication skills.
- Demonstrated ability to balance multiple, sometimes competing
priorities in a fast-paced environment.If Verizon and this role
sound like a fit for you, we encourage you to apply even if you
dont meet every even better qualification listed above.Where youll
be workingIn this worksite-based role, you'll work onsite at a
defined location(s).Scheduled Weekly Hours40Equal Employment
OpportunityWere proud to be an equal opportunity employer - and
celebrate our employees differences, including race, color,
religion, sex, sexual orientation, gender identity, national
origin, age, disability, and Veteran status. At Verizon, we know
that diversity makes us stronger. We are committed to a
collaborative, inclusive environment that encourages authenticity
and fosters a sense of belonging. We strive for everyone to feel
valued, connected, and empowered to reach their potential and
contribute their best. Check out page to learn more.
Required
Keywords: Verizon, Fort Wayne , Retail Assistant Manager, Executive , Kalamazoo, Indiana
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