Hospital Director, Veterinary Medicine
Company: Ethos Veterinary Health
Location: Fort Wayne
Posted on: April 1, 2025
Job Description:
Hospital Director The Northeast Indiana Veterinary Emergency &
Specialty Hospital (NIVES) has provided the highest level of
specialized small animal health care to our community since 2004.
We grew out of a well-established, AAHA accredited, primary care
clinic originally started in this location in 1967. Over the past
20 years, we have grown into one of the largest small animal
emergency and specialty hospitals in the state. Our facility offers
services in cardiology, internal medicine, surgery, and emergency
and critical care. We have a team of board-certified specialists
and emergency doctors committed to providing quality care to all
patients. In 2015, NIVES became the only veterinary hospital in the
state of Indiana to be certified as a Level II Critical Care
Facility. This certification deems our hospital qualified to care
for and treat even the most life-threatening cases. Our advanced
diagnostic capabilities allow our doctors to diagnose and treat
complicated medical conditions. These diagnostics include digital
radiography, ultrasonography, electrocardiography, and computed
tomography (CT).
The RoleAs our Hospital Director, you'll be the go-to person for
driving success in an entrepreneurial environment, partnering with
our talented medical team, and reporting directly to Ethos
Specialty/ER leadership. You'll be the heart of our hospital's
operations-leading, motivating, and growing our amazing team, all
while making data-driven decisions to ensure both clinical and
financial success.Job Duties Direct Leader Support and
Development:
- Directly oversee all operations and business activities,
leading team members across all departments with enthusiasm and
purpose.
- Partner effectively and collaboratively with the Medical
Director, who plays a key role in hospital management and ensuring
high-quality patient care.
- Demonstrate a strategic orientation by translating vision into
actionable plans, managing operations effectively to achieve
objectives.
- Direct the leadership team collaboratively, facilitating
resolution of issues and driving growth within the hospital.
- Organize and conduct engaging staff meetings, regularly meeting
with managers to evaluate and plan for the welfare of the practice
while attending corporate meetings.
- Consciously shape a positive hospital culture based on trust
and teamwork, catering to the needs of our clients and referring
veterinarians.
- Oversee recruitment, interviewing, and hiring of staff in
conjunction with the Medical Director, ensuring we attract top
talent.
- Monitor employee competence and effectiveness through manager
feedback and observation, conducting performance and salary reviews
while overseeing disciplinary actions and terminations.
- Collaborate on the recruitment, interviewing, contract
negotiation, and hiring of doctors with the Medical Director to
maintain our high standards of care.
- Work closely with the Medical Director to establish optimal
medical care while maintaining the hospital's positive financial
health.
- Exhibit a calming, humble, and teachable attitude, effectively
addressing decisive change throughout the hospital.
- Be passionate about providing resources, support, and
supervision for hospital staff, fostering an incredibly positive
and forward-moving culture. Strategic Orientation
- Develop an in-depth understanding of the local market and build
strong relationships with referring general practice veterinarians
to grasp their needs.
- Understand, participate in, and support planned marketing
events and programs, ensuring that the hospital staff utilizes
marketing tools effectively.
- Identify and execute short- and long-term plans for growth,
including new service additions, recruitment of key team members,
pricing strategies, space optimization, and equipment acquisitions.
Financial Analysis & Planning
- Take charge of accounting and finance processes within the
hospital, creating annual operating budgets aimed at revenue growth
and profitability.
- Lead hospital financial activities with monthly reviews of
financial statements and implement corrective actions as needed.
- Apply continuous improvement principles to financial and
operating processes, fostering a feedback loop with doctors and
staff.
- Own the P&L and ensure that financial results meet and
exceed expectations.
- Review accounts receivable for proper and timely processing.
- Handle payroll processing biweekly, ensuring accuracy and
efficiency.
Business Operations
- Be an inspirational and motivational leader, driving results
across all business elements by setting goals and evaluating
progress.
- Help each team member develop a deep understanding of the
mission, vision, and values, aligning their work with business
goals that drive our success.
- Partner effectively with Ethos and technology providers to
enhance hospital activities and improve client and veterinarian
experiences.
- Direct growth activities to support business objectives,
providing thought leadership, coaching, and mentoring to elevate
the entire team's performance and productivity.
- Understand lean principles, identifying and executing
opportunities to improve processes and create efficiencies.
- Administer and review non-medical client complaints, ensuring
swift resolution.
- Oversee billing processes, including calculations of discounts
and special accounts.
- Ensure client flow is smooth, guaranteeing that clients and
patients are treated professionally, timely, and competently.
Ideal Candidates will possess the following attributes:
- Learns quickly and can absorb new information rapidly.
- Self-motivated while also an expert at motivating, coaching,
and inspiring others.
- Ability to roll up your sleeves and get things done with
enthusiastic participation, including flexible and irregular hours
and role descriptions to support the hospital.
- Proficient in Microsoft applications - Excel, Word, PowerPoint,
and Outlook. Qualifications:
- 3+ years of Director level leadership with progressive
operational management experience with a record of success,
including experience managing P&L of similar site revenue;
17million
- Dyad partner experience with a medical leader
- Direct leader support with at least 5 direct reports
- MBA preferred, but not required
- Veterinary experience preferred but not required Special
Working Conditions:
- Ability to stand, walk, stoop, kneel, crouch, and climb as well
as manipulate (lift, carry, and move) up to 50 pounds. Lifting
higher weights requires requesting assistance from another
associate.
- Requires good hand-eye coordination, arm-hand-finger dexterity
with the ability to grasp, and visual acuity to use a keyboard and
operate necessary equipment.
- Ability to carry out instructions furnished in written, oral,
or diagram form and to solve problems involving several variables.
- Specific vision abilities required by this position include
close vision.
- Occasionally exposed to airborne particles and illness from
patients and chemicals related to animal care and office equipment.
- The noise level in the work environment is normally moderate.
- Environment where pets are present.
- The physical demands and work environment characteristics
described here are representative of those that must be met by an
associate to successfully perform the essential functions of this
position. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
Ethos Veterinary Health is at the forefront of innovation and
world-class medicine. As the premier network of over 140 specialty
and emergency hospitals across North America, Ethos brings together
a dedicated community of more than 1,500 specialized doctors
providing care for nearly 2 million pets annually. The integrated
and collaborative network of veterinary professionals utilize
state-of-the-art technology and a scientific, evidence-based
approach to deliver compassionate, unparalleled care and rewarding
careers. Committed to revolutionizing veterinary medicine, Ethos
sets the standard in veterinary excellence. Discover more at
EthosVet.com..
Ethos Veterinary Health offers a comprehensive benefits program
including medical, dental, vision, a 401k with employer match, and
paid time off (including sick time) for all eligible employees. The
team can provide more information about compensation and benefits
for your specific location during the process. For positions based
in Colorado, Ethos Veterinary Health provides eligible employees
with paid sick and safe leave and public health emergency leave in
accordance with the requirements of Colorado's Healthy Families and
Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, age, protected veteran or
disabled status, or genetic information. Pursuant to the San
Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative
for Hiring Ordinance, and any other state or local hiring
regulations, we will consider for employment any qualified
applicant, including those with arrest and conviction records, in a
manner consistent with the applicable regulation.9703716
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Keywords: Ethos Veterinary Health, Fort Wayne , Hospital Director, Veterinary Medicine, Healthcare , Fort Wayne, Indiana
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